Can I create a wishlist?
Yes, of course. When you go to a product page, you have the option of saving that product to your wishlist. In order for a wishlist to work, you will need to have cookies enabled on your browser.
Can I share my wishlist with friends and family?
Definitely! If you go to “My Wishlist” you will see the option to share your wishlist via social media with your friends, as well as the option to add your chosen item to your basket.
How do you make your jewellery?
All the gemstones that I use in my jewellery are cut by me in my UK studio. These form the central focus for my jewellery, which I design and make by hand myself. If you would like to find out more why don’t you subscribe to my blog, where I share some information about my work.
Are your gemstones ethically sourced?
Yes, all the gemstones that I use in my jewellery are sourced from dealers who guarantee that they are ethically mined. I also donate a percentage of my sales to a charity supporting gem miners on an annual basis.
When will I receive my jewellery?
If the item you have ordered is in stock, it will be dispatched within 1-2 business days, and should arrive (for UK destinations) within 3 days (longer for international deliveries).
For bespoke items, a timescale will be discussed at the time of placing the order.
What if it doesn’t fit?
See my page on jewellery sizing for information about how to decide which size to order. If a stock item doesn’t fit it can be returned for an exchange (where another size is available) or a refund. For personalised or bespoke items, it is really important to get the size you order correct, as these can usually not be returned.
What if there is a problem with my jewellery?
Let me know, and I will do my best to help you to get it sorted out. My jewellery is guaranteed for defects in workmanship, but not for mistreatment or accidental damage in which case I would need to charge for repairs.
Can I exchange / return my jewellery?
See my returns page for further information.