jewellery care

Each piece of handmade jewellery is unique. A few imperfections are to be expected and add to the character of the piece. If, however, you have any problems or are not completely satisfied with your jewellery, please get in touch by email, at info@wisefigjewellery.com

looking after your jewellerY

General advice 

Your handmade gemstone jewellery needs to be treated with care. We suggest removing jewellery before engaging in physical activity such as swimming, using the gym or gardening. Check your jewellery regularly to ensure that gemstones are not becoming loose, and let us know if you have any concerns. The gemstones themselves will scratch if abraded. 

Beauty products including hand sanitiser and perfume can react with metal causing tarnish or skin discolouration. Always put on your jewellery last. 

Sterling silver jewellery

Sterling silver is an alloy of 92.5% silver with other metals such as copper. This increases its strength and makes it ideal for use in jewellery. It will tarnish in air. If you do feel it is losing its shine, I suggest using a soft silver polishing cloth, or cleaning in mild, soapy water then drying thoroughly before storing carefully in its box or pouch. For jewellery with a matt or brushed finish, avoid using polishing cloths as these can remove the textured finish. Using soap and water should be sufficient for these pieces. 

Many customers ask about use of silver dips. These can be useful for occasional use if there is a lot of tarnish present. They do contain harsh chemicals, however, and if you choose to use them you should do so sparingly, following the instructions very carefully. We regret we cannot be held responsible for any damage to jewellery following use of silver dips. Gemstone-set jewellery should be treated with even greater care, as the chemicals can permanently damage the stones. We would recommend avoiding silver dips completely for gemstone-set jewellery.

Gold jewellery

There are many different alloys of gold. Some of them (including the lower carat gold) contain silver, and as such are susceptible to tarnishing. If you think your gold jewellery is starting to tarnish, you can use a gold polishing cloth (for jewellery with a polished finish) or clean the jewellery in mild, soapy water then dry thoroughly before storing carefully in its box or pouch. For jewellery with a matt or brushed finish, avoid using polishing cloths as these can remove the textured finish. Using soap and water should be sufficient for these pieces.